Last updated: 1 January 2026
This Privacy Policy describes how Rakon Letters (“we”, “us”, “our”) collects, uses, stores, and protects personal data in connection with your use of this website at rakon.info. This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Rakon Letters is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body.
The data controller for personal data collected through this website is Rakon Letters, with editorial correspondence address at 34 Marylebone High Street, W1U 4PL, London, United Kingdom. You can contact us regarding data protection matters at [email protected].
We collect personal data in the following circumstances:
Contact form submissions. When you use the contact form on this website, we collect your name, email address, and the content of your message. We may also collect the subject category you select from the dropdown menu. This data is used solely to respond to your inquiry.
Automatically collected data. When you visit this website, our hosting infrastructure may automatically collect technical data including your IP address, browser type, operating system, referring URL, pages visited, and timestamps. This data is used to maintain the website's technical processing and to generate aggregated traffic statistics. It is not used to identify individual visitors.
Cookies. This website uses cookies. For full details of the cookies we use and how to manage them, please refer to our Cookie Policy.
We process your personal data on the following legal bases under UK GDPR:
Legitimate interests (Article 6(1)(f)). We process technical data collected automatically on the basis of our legitimate interest in maintaining and improving the technical processing of this website.
Contract performance / pre-contractual steps (Article 6(1)(b)). Where you contact us with an inquiry, we process your contact data on the basis that doing so is necessary to respond to your request.
Consent (Article 6(1)(a)). Where we use non-essential cookies or tracking technologies, we do so on the basis of your consent, which you provide via the cookie consent banner on this website. You may withdraw your consent at any time via the Cookie Settings link in the footer of every page.
Personal data collected via the contact form is used exclusively to respond to the inquiry submitted. We do not use contact form data for marketing purposes and do not add contact form senders to any mailing list without separate, explicit consent.
Technical data collected automatically is used to monitor the performance and security of this website and to produce aggregated, anonymised statistics about website usage. Individual visitor profiles are not created from this data.
Contact form submissions are retained for a period of twelve months from the date of submission, after which they are deleted. Technical log data is retained for a maximum of ninety days before being automatically deleted or anonymised. Cookie data is retained in accordance with the retention periods specified in the Cookie Policy.
We do not sell, rent, or trade personal data to third parties. We may share technical data with our hosting infrastructure provider and with website analytics tools where these are used. Any such third parties are required to process data only in accordance with our instructions and in compliance with applicable data protection legislation.
This website may embed third-party content, including Google Maps on the contact page. When you interact with embedded content, the third-party provider may collect data about you in accordance with their own privacy policies. We recommend reviewing Google's Privacy Policy if you interact with the map on our contact page.
Under UK GDPR, you have the following rights in respect of your personal data:
The right to access — you may request a copy of the personal data we hold about you. The right to rectification — you may request that inaccurate data be corrected. The right to erasure — you may request that your personal data be deleted, subject to applicable legal exceptions. The right to restrict processing — you may request that we limit how we use your data in certain circumstances. The right to object — you may object to processing based on legitimate interests. The right to data portability — you may request your data in a structured, commonly used format. The right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please write to us at [email protected]. We will respond within one calendar month of receiving your request.
If you believe your data protection rights have not been respected, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom. The ICO can be contacted at ico.org.uk or by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss. This website is served over HTTPS to encrypt data in transit. Contact form data is stored in a secured environment with access restricted to authorised personnel only.
We may update this Privacy Policy from time to time. Where changes are material, we will update the “Last updated” date at the top of this page. Continued use of the website after such changes constitutes acknowledgement of the updated policy.
For any questions about this Privacy Policy or our data practices, please contact us at [email protected] or by post at 34 Marylebone High Street, W1U 4PL, London, United Kingdom.